You booked a chimney sweep. What actually happens when the technician shows up? Here’s exactly what a professional CSIA-certified visit looks like at West Hartford Chimney Repair, from truck arrival to spotless departure — including the signs your chimney needs cleaning we look for along the way.
Step 1: Arrival & Setup (10 minutes)
We arrive on time in a marked truck, in a clean company uniform, with a CSIA ID card. Before touching anything, we:
- Introduce ourselves and confirm the scope (which flues, what appliances)
- Ask about any issues you’ve noticed
- Lay drop cloths from the front door to the firebox
- Set up the HEPA vacuum
- Protect the immediate area around the fireplace (furniture cover if needed)
Step 2: Pre-Sweep Level 1 Inspection (10 minutes)
Before cleaning, we do a visual inspection of the accessible parts:
- Firebox condition
- Damper operation
- Smoke chamber visibility
- Exterior chimney condition (from ground and roof if accessible)
- Cap condition
- Flashing at the roofline
This tells us what type of buildup you have, whether we need extra tools, and if there’s anything urgent to flag before we sweep.
Step 3: The Sweep Itself (30–45 minutes)
For a standard flue:
- Rotary sweep brush attached to flexible rods (or spinning power tool for glazed creosote)
- Fed from the top of the chimney down (or firebox up, depending on access)
- HEPA vacuum captures dislodged material in real time
- Multiple passes ensure the flue interior is scraped clean of soot and Stage 1–2 creosote
- Damper and smoke shelf cleaned separately
- Cap area checked and cleared of debris
Step 4: Post-Sweep Visual Check (5–10 minutes)
We check that:
- The flue is visibly clean top to bottom
- Damper operates smoothly
- No debris remains in the smoke shelf
- No new damage was discovered during the sweep
- Anything requiring follow-up gets photographed
Step 5: Cleanup & Findings (10 minutes)
- All drop cloths folded and removed
- HEPA vacuum content sealed and taken away
- Area around fireplace wiped down if any dust settled
- Findings report (verbal + emailed within 24 hours with photos)
- Recommendations for anything needing future work
Total Time & Cost
- Single-flue standard sweep: 60–90 minutes, $179–$275
- Multi-flue sweep (2–3 flues): 90–120 minutes, $250–$400
- Glazed creosote removal: longer, sometimes requires return visit, $400–$800+
What You Should Do Before We Arrive
- Don’t use the fireplace for at least 24 hours before the sweep (ashes must be cold)
- Clear the mantel and immediate hearth area
- Confirm we have access to the fireplace (not blocked by furniture)
- Have any prior inspection reports or maintenance records handy if you have them
Optional Add-Ons
Frequently added:
- Level 2 video scan ($150–$250 additional) — recommended every few years or if you haven’t had one
- Dryer vent cleaning ($100–$150 additional when bundled with a sweep)
- Chimney cap replacement or installation if the current cap has failed
Book Your Sweep
Ready to schedule? See our chimney sweeping service or contact us for late-summer availability.
Chimney Sweeping & Cleaning
Routine chimney sweeping, creosote removal, and furnace flue cleaning to prevent chimney fires. HEPA vacuums and drop cloths on every job.
Learn About Chimney Sweeping